Solved I M Not Sure Which Number To Use The Model Number Is 15G019Wm Hp Netbook

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HP serial number CND406TOM Trying to figure how to get to the HD or some method to format the disk the owner does not have the re-install disks

You should be running windows 8.1 with this laptop. this is easy done by following windows refresh, reset or restore http://windows.microsoft.com/en-CA/windo… Hope this helps