Chosen Solution
One of the activators has been forced while it was stuck. This resulted in the perforation of the top of the small plastic cylinder which holds a spring. As a result the lach is loose and does not play its role of actionating the switch. I need to buy the broken parts. Where can I find it ?
I dis-assembled as per insstruction, and found one of the two activators to be broken. Ordering and receiving can take some time, so in the interim, I cut the red and black wires and marred them together. The activators are wired in series so that works well until I get another.
You may contact Nutribullet Customer Service Department at 855-346-8874 for assistance on using the product or warranty service. (Mon– Sun, 9am–8pm EST). You will be required to provide the barcode and serial number located underneath your Motor Base
Doesn’t look like you can buy replacement contact switches easily and online - I think wiring the switches in series will prolong the life of the blender without compromising safety.