Chosen Solution

So I changed screen and glass on ipad pro 2nd gen. I tested the screen, touch and everything worked perfect, I then added “glue” and closed down the ipad, I then headed the ipad up and placed the ipad in press over night. Which I do to every ipad I repair. The customer then came in and picked up his ipad, few hours later he called me and the touch does not work what so ever. What am I doing wrong? I fixed an ipad pro 3rd gen same time and did the same procedure and touch works perfect on that one.

The only thing I could imagine is that the digitizer was bent after the inspection during the placement/pressing of the screen. Regardless, a new screen should do you just fine. I hope it comes in time before your customer gets too mad!

open it back up and reseat connectors. Also inspect them for damage. Where did you source the screen from?