Chosen Solution

Hi all, I have a complicated problem with my iPhone 6 and I’m desperate to save the data on it. I’ll try to describe everything in detail so everything is as clear as possible: A couple of months ago, my iPhone started to turn itself off while I was using it. It could be turned on again right away, or I would have to wait for 10-15 minutes before I could turn it back on. The next day, everything seemed ok, but suddenly red thick vertical stripes appeared over the screen, filling the screen from left to right (| | | | |). After this, the screen went black. I haven’t been able to get the image on the screen back on, but the backlight works. When I plug the phone into my computer, iTunes recognizes it, but says that there is a problem with it and it has to be updated or reset. When I click update it downloads the new software and everything, but hangs when it comes to “Waiting for iPhone” (because at this point I’m probably meant to agree to something on the iPhone screen, which is impossible as the screen is black). It eventually ends up in an Error 4005-message. I also did try the Reset-button, but by using an .ipsw that doesn’t delete anything on the phone (guidance here: https://www.reddit.com/r/jailbreak/comme...). Same happened, Error 4005. At some point, the Apple logo actually appeared on the screen - instantly raising my hopes, but it got stuck there and also ended up in Error 4005. The phone has never been dropped or exposed to any fluids. I took it to an Apple store, and they told me they could swap it on warranty. The problem with that is that I have a lot of data on it and no backup (I was positive I had iCloud activated, I even pay for additional storage with them, but I got this new phone just 2 months ago and unfortunately I didn’t activate iCloud at any point - I know, I hate myself for it as I’m normally good with backups). So, I pretty sure that it must be the LCD, so I took the phone to the best local repair guy. He tried a new LCD, new connector, etc., but concluded after a couple of days that it must be the mainboard that is faulty. Alright, the problem just got more complicated. I googled my brains out for hours, and found (through this site actually), ipadrehab (mendonipadrehab.com). I contacted them, described my problem, but I soon got a reply saying sorry, this is a problem we don’t have a solution for. Ok, I realized that my chances worsened. Then, I came across a small company here in Norway that can do repairs on mainboards. They just had my phone for a week, measuring and looking for short circuits, but couldn’t find any. They told me that that doesn’t necessarily mean that there aren’t any short circuits, just that they couldn’t identify any. They also said that there are numerous small circuits/chips on the mainboard that controls the LCD, but that they have no way of identifying which one, and they don’t want to do anything without knowing which one. So, I’m left here with my phone and I have no clue what to do next. Obviously, I need a guy or a company that has high technical skills and the right equipment for a mainboard repair. Or, if it’s possible (I don’t know), take the storage component(s) out and hook them up to some device that can read the data off them some way. What’s annoying is that the phone looks perfectly fine. I can charge it, turn it on and off, it gets recognized in iTunes, the backlight turns on, but the screen is dead black. Any advice for me for what to do or for someone competent who could try to fix my phone is greatly appreciated! I’m willing to send my iPhone anywhere in the world to have it fixed.

Hi @kristianlange ! First I just wanted to compliment how detailed your post is. This is a lot of background information that shops like mine love to get because it makes a successful outcome so much easier! Now, with that being said, I can tell you that Jessa and the folks at iPad Rehab are simply some of the best in the industry - they pretty much set the standard and offer courses on board level repair. I do not work for them, nor am I affiliated with them, but I have attended their school. It sounds like you have done, or had done on your behalf, all of the assembly based swaps that make sense. When we are diagnosing issues such as your phone is having, we have to go with “the usual suspects” for the given set of symptoms, of course. A symptom set and background such as your device has just doesn’t point to a particular problem that has been encountered and resolved often enough to produce a “likely culprit” for he device. As a point of clarification can you provide the following information:

  1. When you have performed the “update” method, did you get a “connect to iTunes” image/message?
  2. Are you 100% certain that ONLY MFi certified cables have been used on the device? Cheers, Joshua

@kristianlange When you contacted mendonipadrehab, did you request to fix the display problem or to get your data off the phone? Because getting your data is completely different from giving you back a phone in a good and lasting working condition. So may be they don’t have a lasting solution for your display issue; on the other hand @jessabethany (owner of ipadrehab) is the absolute best at getting data from even dead phones, and may be able to do data recovery on your iPhone. BUT may not be able to fix it in a way that will allow you to use it afterwards. So if only your data is important, you may want to contact them again and ask for their data recovery services. Good luck, either way!

Have hou tried this Repair shop, they can fix almost everything! http://www.aliexpress.com/item/324138284… Reparatie Service Voor iPhone 6 4.7 inch Good luck.